Effective Date: January 16, 2026

Welcome to isgool.com (“Website”, “we”, “us”, “our”), operated by Freaktrop Ltd. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Website and services.

By accessing or using isgool.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

When you place an order or contact us, we may collect:

• Email address

• Arc Raiders in-game username / Player ID

• Order information and transaction details

• Support messages you send to us

1.2 Payment Information

Payments are processed through third-party providers such as:

• PayPal

• Stripe

• Crypto payment providers / gateways

We do not store your full card details. Payment providers handle sensitive payment details under their own privacy policies.

1.3 Automatically Collected Information

We may automatically collect certain technical data such as:

• IP address

• Browser type and device information

• Pages visited and time spent on the Website

• Referral source

This data helps improve security and performance.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders (digital delivery)

• Deliver in-game items in Arc Raiders

• Provide support and resolve disputes

• Prevent fraud and unauthorized transactions

• Improve Website functionality and customer experience

• Comply with legal obligations

3. Delivery Methods & Account Access

To deliver purchased items, we may require:

• Your Arc Raiders username / Player ID, or

• Account login details (only if you choose this delivery method)

If you provide account login access for delivery:

• We use it strictly for fulfilling the order

• We never sell or share login details

• We recommend using temporary access methods where possible

• You are responsible for providing accurate details

4. Cookies

We may use cookies and similar technologies for:

• Website functionality

• Security

• Analytics and performance improvements

You can disable cookies through your browser settings, but some features may not work properly.

5. Sharing of Information

We do not sell your personal data.

We may share information only with:

• Payment processors (PayPal, Stripe, crypto gateways)

• Service providers who support hosting, security, or customer support

• Legal authorities if required by law or to protect our rights

6. Data Retention

We retain personal data only as long as needed to:

• Provide services and complete orders

• Maintain records for fraud prevention

• Comply with legal, accounting, or reporting requirements

7. Data Security

We take security seriously and use reasonable measures to protect your information. However, no online service is 100% secure.

8. Your Rights

Depending on applicable privacy laws, you may have the right to:

• Access the personal data we hold about you

• Request correction of incorrect data

• Request deletion of your data (when legally possible)

• Object to certain processing

To request privacy-related actions, contact us at: contact@isgool.com

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Privacy Policy

We may update this policy at any time. The updated version will be posted on this page with a new effective date.

11. Contact

For any privacy-related questions, contact us:

📧 contact@isgool.com
Company: Freaktrop Ltd